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Sending to subscribers that belong to multiple groups

A must-know before sending your campaign to more than one subscriber group.

Written by Matheus
Updated over 4 months ago

If you send the campaign out to these multiple groups at once, the system will weed out all duplicates and all subscribers will receive 1 email each.

Please note that this isn't the case if you send a campaign to one list, and then send the campaign to another list at a different time, since this is not the exact same campaign.

Another important point, on excluding groups in a campaign, is if a subscriber is part of both the included and the excluded group. The exclusion will prevail, and that subscriber will not receive the email.

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