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Excluding subscribers from a campaign or an automation

How to exclude subscribers from a campaign or an automation.

Written by Betânia
Updated this week

To exclude certain subscribers from receiving your Campaigns or Automations:

  1. Add them to a Group.

  2. Exclude the Group from your Recipients list of your campaign or from the trigger of your automation.

💡 Please note that if a subscriber is added to both an Included and Excluded Group, it will be Excluded.

Find detailed instructions below:

ℹ️ Want to make a subscriber inactive? Unsubscribe them instead. They will only be turned active again if they re-subscribe through your forms or manually from the profile.

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